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The Hartford · 20261 min read

The CEO-sponsored push to make onboarding self-service

A CEO-sponsored initiative to cut the time from an engineer's hire date to their first commit. I built parts of the day-one path, turned its guides into narrated videos, and onboarded people through it.

Role
Platform Engineer, Tech & Ops Leadership Development Program
When
2026
  • 40+ daysHire to first commit, before (team baseline)
  • HoursA machine, unboxed to building, on the platform path (team figure)
  • CEOSponsor

The short version

Problem
It took a new engineer 40+ days from hire to first commit, mostly waiting on setup and access that only experienced people knew to ask for.
What I did
Built in-browser onboarding walkthroughs, the VS Code walkthrough, Harness provisioning workflows, and Atlas Studio's narrated videos, then onboarded associates, interns, and engineers through it.
Result
On the platform path, a new machine goes from unboxed to building in hours. The first-day goal is the initiative's target; the enterprise measure is still catching up.
  1. Laptop arrives

    CLI and agent preinstalled

  2. Walkthroughs

    Setup in the browser

  3. Narrated videos

    Atlas Studio

  4. Provisioning

    Harness workflows

  5. First build

    One command, any project

My partContextHighlighted steps are ones I built; the initiative is the platform team's, led by Anthony Brignano.

Team context

Why it reached the CEO

The time from hire date to first commit was 40+ days, and almost none of it was learning the codebase: it was laptop imaging, software access, and permission requests that each had their own approver. The figure came up in an operating review, and the CEO made bringing it down a sponsored initiative. ATLAS is how the platform team delivers on it, under Anthony Brignano's lead.

My contribution

The day-one walkthroughs

The design rule is that onboarding stays in the browser until it has to leave. I built walkthroughs that run real setup on the engineer's own machine through the desktop agent, and the one that opens VS Code, installs the platform extension, and tours the editor.

My contribution

Atlas Studio: walkthroughs as narrated video

Some people learn faster by watching. I built Atlas Studio, an AI-enabled tool that turns written guide content into narrated walkthrough videos, so when a guide changes its video can be regenerated instead of re-recorded.

My contribution

Provisioning that is safe to re-run

I built Harness project provisioning and onboarding workflows, written to be idempotent so that running one again leaves a team's setup intact.

My contribution

Onboarding people through it

I led technical enablement and onboarding for associates, interns, and engineers going through the new path, and fed what tripped them up back into the walkthroughs.

Team outcome

What the numbers mean

The "hours" figure is what the platform path delivers on a single machine, from unboxed to building. The initiative is judged on hire date to first commit, a cumulative enterprise average that moves slowly and hasn't caught up yet; the first-day goal is a target, not a result.

Built with

  • HIG CLI
  • Desktop agent
  • VS Code
  • Harness
  • Generative AI
  • Atlas Studio
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